top of page

Terms & Conditions

Welcome

Welcome to River City Tours! By booking a tour or using our website, you agree to the following terms and conditions. Please read them carefully to ensure a smooth and enjoyable experience.

Booking and Payment

  • All bookings must be made through our website or by contacting us directly.

  • Full payment is required at the time of booking to confirm your reservation.

  • Prices are subject to change and include applicable taxes and fees.

Cancellation and Advance Booking Policy

  • Cancellations made at least 72 hours before the scheduled tour will receive a full refund.

  • Cancellations within 72 hours of the tour will receive a 50% refund; cancellations must be made by calling us directly.

  • No-shows or cancellations made less than 24 hours before the tour are non-refundable.

  • Tours must be booked at least 24 hours in advance. Same-day bookings are not permitted.

Tours Policy

  • Guests are responsible for arriving on time at the designated meeting location. Late arrivals may forfeit their booking without a refund.

  • River City Tours reserves the right to modify or cancel tours due to weather, safety concerns, or other unforeseen circumstances. In such cases, guests will be notified and offered a rescheduled tour or a full refund.

  • Guests must follow all safety instructions provided by staff during the tour.

Liability Waiver

  • By participating in a tour, you acknowledge and accept any inherent risks associated with the activity.

  • River City Tours is not liable for injuries, accidents, or damages that occur during the tour, except where caused by negligence on our part.

bottom of page