Terms & Conditions
Welcome
Welcome to River City Tours! By booking a tour or using our website, you agree to the following terms and conditions. Please read them carefully to ensure a smooth and enjoyable experience.
Booking and Payment
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All bookings must be made through our website or by contacting us directly.
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Full payment is required at the time of booking to confirm your reservation.
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Prices are subject to change and include applicable taxes and fees.
Cancellation and Advance Booking Policy
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Cancellations made at least 72 hours before the scheduled tour will receive a full refund.
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Cancellations within 72 hours of the tour will receive a 50% refund; cancellations must be made by calling us directly.
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No-shows or cancellations made less than 24 hours before the tour are non-refundable.
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Tours must be booked at least 24 hours in advance. Same-day bookings are not permitted.
Tours Policy
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Guests are responsible for arriving on time at the designated meeting location. Late arrivals may forfeit their booking without a refund.
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River City Tours reserves the right to modify or cancel tours due to weather, safety concerns, or other unforeseen circumstances. In such cases, guests will be notified and offered a rescheduled tour or a full refund.
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Guests must follow all safety instructions provided by staff during the tour.
Liability Waiver
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By participating in a tour, you acknowledge and accept any inherent risks associated with the activity.
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River City Tours is not liable for injuries, accidents, or damages that occur during the tour, except where caused by negligence on our part.
